Overview
HTH Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or communications.
By submitting a contact form, requesting a quote, or otherwise providing your information to us, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Name
- Phone number
- Email address
- Business name and type
- Details about your inquiry or service request
We may also collect basic technical information such as your IP address, browser type, and pages visited, through standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry or quote request
- Contact you via SMS, phone, or email about your request
- Schedule consultations or follow-up conversations
- Provide the services you've requested
- Improve our website and services
SMS Communications
By submitting your phone number through our website form at hthservices.co/demo and selecting the applicable consent checkbox, you consent to receive SMS messages from HTH Services according to your selected preferences. Message and data rates may apply. Message frequency varies based on your inquiry. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
We do not send unsolicited or cold SMS messages. All SMS communications are sent exclusively in response to contact requests you initiate.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS opt-in data and phone numbers collected for SMS consent are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share your information with trusted service providers who assist us in operating our business (such as scheduling platforms or CRM software), solely for the purpose of fulfilling your request. These providers are bound to keep your information confidential.
We may also disclose information if required by law or to protect our rights.
SMS Opt-In Data Protection
Critical: No mobile information (including phone numbers and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted only when necessary to fulfill your request.
Data Retention
We retain your information for as long as necessary to fulfill your request and maintain our business records. If you wish to have your information removed, please contact us at the address below.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and destruction. This includes encryption, secure transmission protocols, and restricted access to personal data. However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
- Contact us with any privacy-related questions or concerns
Cookies
Our website may use basic cookies to improve your experience. We do not use cookies for advertising or tracking across third-party sites.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: jimmy@hthservices.co
- Website: hthservices.co